Who We Are
We empower first-generation, low-income college students through innovative online education at scale. We partner with an international network of independent organizations—our “Foundries”—that work closely with our headquarters in Cambridge, MA. While our headquarters operates on Macintosh systems with Google Workspace for Education, our foundries use either MS Windows or Macintosh computers, reflecting the diverse, decentralized nature of our work.
The Role
We’re looking for an energetic, resourceful IT & Systems Manager to roll up their sleeves and get things done. You’ll manage office technology for our Cambridge headquarters and work collaboratively with regional foundries. You’ll also support key global systems (CRM, LMS, and paid programs) and help the Technology Officer determine which functions stay centralized and which move to regional control. Additionally, you’ll act as a trusted partner to the CTO—providing interim leadership during their leave (starting in 3-9 months).
Work Environment
Hybrid role based in Cambridge, MA. (Local candidates preferred; non-local candidates must be comfortable with regular travel to Cambridge – quarterly or as needed).
Key Responsibilities:
Coordinate Technology Initiatives
- Manage current and new CRM systems and work with foundry-based development teams to implement under development LMS, CRM, and paid programs.
- Support integration across Macintosh and Intel/MS Windows-based environments.
Manage Office Technology & Global Systems:
- Oversee IT for Global Headquarters in Cambridge and coordinate with international foundries.
- Help clarify, with the CTO, which technology functions remain centralized versus decentralized.
- Oversee Data Analytics and provide reports on student participation and program impact to the CEO
Drive Compliance & Documentation:
- Ensure compliance with international IT standards (e.g., GDPR, PCI/DSS, ADA, and ISO/IEC 27001).
- Collaborate with global teams to develop and monitor standardized IT procedures.
Provide Interim Leadership
- Serve as a key partner to the CTO and CEO by ensuring smooth day-to-day operations and driving technology initiatives during the CTO’s leave.
Qualifications:
Technical Know-How
- Experience with Macintosh systems, Google Workspace for Education, and MS Windows-based environments.
- Proficiency in managing cloud infrastructure (Google Cloud Platform or AWS or similar) and supporting diverse technology ecosystems.
Operational Experience
- 3-7 years in IT operations, ideally within a nonprofit startup or online education setting.
- Some experience in international IT compliance, with working knowledge of GDPR, PCI/DSS, ADA, and ISO/IEC 27001 and ability to become an expert in a short period of time.
Leadership & Collaboration
- A self-starter with excellent communication, organization, and problem-solving skills.
- Proven ability to lead initiatives and work effectively with diverse, cross-functional teams.
Compensation & Benefits
Competitive salary, paid vacation, health insurance, and a 403b retirement plan
Reporting
This role reports directly to the CTO and CEO.
How to Apply:
Please send a cover letter and resume to Dimitri Antoniou at Dimitri@aspireleaders.org, Subject Line: IT & Systems Manager.
Aspire Institute is committed to equal employment opportunities for all applicants and employees, regardless of race, creed, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
